+254 745 000 555

Fimnet is a service that allows you to have fast, reliable and unlimited internet access from the comfort of your home. Once registered you will be given a Wi-Fi router that will enable you to have wireless and LAN internet access.

Fimnet Home Fiber Copper Fimnet Home Fiber Gold Fimnet Home Fiber Platinum Fimnet Home Fiber Executive Contact Support 0745 683 323

you will be provided with a WiFi username and Password to connect your device to Fimnet Home Fiber.

To pay: 1. Download Fimnet app from your Playstore or AppStore and select your package 2. Use M-PESA PAYBILL (sticker) and key in your Fimnet account number under the account number section 3. Select Manage your subscriptions 4. Select your preferred package and make payment via M-PESA

Call 0745 683 323 for assistance from one of our support team members and get assited

To Upgrade / Downgrade : 1. Download myFimnet app from your Playstore or AppStore and select the your Package tab and Upgrade 2. Call Customer care 24/7 available to Guide you 0745 683 323

For a new connection, you will be charged a one-off fee of sh1000 in addition to the cost of your preferred package. Payments should be made via the Fimnet app, M-PESA Paybill Customer Care 0745 683 323

A Fair Usage Policy (FUP) is put in place to govern usage and ensure network standards are maintained. Fimnet plans are not subject to FUP and once you hit the FUP threshold, your internet speeds will not be throttled based on your selected plan.

Website hosting is a service that lets you store your website file on the server, making it accessible to users online 24/7. Generally, users enter your website’s domain name in their web browser; then, a request is sent to a hosting server, retrieving the necessary files and displaying them on the browser. Website hosting providers like Fimnet Cloud offer the necessary technology and resources required to ensure websites’ smooth operation and stability. Plus, top-notch features like SSL, SSD NVMes, backups, 24×7 support and more for a smooth online journey.

As a beginner, if you want to get started online, settle on a budget-friendly cost without compromising the quality. At Fimnet Cloud, the cost of hosting a basic website is Ksh.3900 per yr.

There are different types of website hosting. Here we’ve mentioned a few: Shared Hosting: A hosting service in which numerous websites are hosted on a single server. With this, you share resources like CPU, RAM, and bandwidth with other users on the server. Shared hosting is the perfect option to get started online at a budget-friendly cost. Reseller Hosting: This type of hosting allows anyone to sell hosting services without actually owning the entire server. Instead, a hosting provider will enable them to resell the services under their own brand name. VPS Hosting: A single server is split into multiple virtual private servers. It basically works in the virtualization environment. You get guaranteed dedicated resources for your website/app, and VPS hosting is the next step to shared hosting. Dedicated Hosting: A dedicated server provides exclusive access to an entire physical server for a client. You won’t share any space, processing power, or other resources with anyone, unlike different hosting types.

Our dedicated team of technical experts is available 24×7 to help you with any aspect of website hosting. Connect with us at 0745 000 555 or visit: www.

It depends on what kind of website you need. To get a rough estimate you can request a free quote from our contact us page

For a basic website development, we take 2-3 weeks however for an e-commerce web design or a dynamic website, it may take more than a month. The actual timeframe to build a website depends on your requirements.

We require that you provide all of the text content for your website. You are the expert on your business, so it’s always best if it comes from you. If you need assistance, we have a copywriter on our team who can help clean up or write original content for you at an additional cost.

We require a 50% down payment to get the work started and the remaining 50% upon work completion.

Yes, we can help you to secure your domain name and website hosting as well. The charges to procure a domain name & web hosting plan may apply depending upon the web design package you want to go with.

Yes, if you already have a web hosting plan, we will help you to deploy your website on your server without any additional charges.

Yes, we can help you to design a new website or redesign your existing website as well.

CCTV is short for Closed Circuit Television, meaning that one or more cameras are connected to a recording & monitoring device

CCTV cameras are used to view and monitor areas to ensure that they are safe and secure.

✦ If you want to protect your business, home or any other private property, CCTV has never been as accessible as it now. With low prices, easy installation and the technology allowing you to get HD pictures now is a good time to invest in a CCTV system. Working in conjunction with an alarm system, CCTV makes a great deterrent for would be thieves. ✦ If you are looking to purchase CCTV for your business there are even more reasons why you should have one installed. With a CCTV installed at your business premises you will be able to help ensure your employee and customer safety, maintain security around any stock, protect your property or even keep an eye on your staff.

DVR is short for Digital Video Recorder, a device that records CCTV camera footage onto one or more hard disks. It has a number of BNC connections to connect to the cameras. Our DVR’s can support 4, 8, 16 and 32 channels (connections) on the BNC ports whilst several of our NVR’s can also connect to IP cameras over the network

NVR is short for Network Video Recorder, an IP cameras recording device. An NVR offers that same functionality as a DVR, as it records CCTV camera footage, but it is tailored for IP CCTV cameras.

IP cameras are the latest technology in CCTV cameras and can achieve higher resolution than standard HD CCTV cameras. They transmit digital signals so can directly connect to switches on the local network. As these can connect directly to switches you can actually run an IP CCTV system over an existing computer network.

Our IP cameras are quite easy to install, just simply connect your camera with network cable to an NVR, and make sure the NVR is connected to a router. The image will take around 30 seconds to be displayed. If the IP cameras are not being connected to the NVR directly then a POE switch can be used to provide power to the cameras. Once on the network you will have to run the search option on the NVR menu and select the cameras you want to add to the system.

Ethernet network cables consist of several twisted pairs inside the outer jacket. On some networks power can be transferred through one set of pairs to power devices, this is called PoE (Power over Ethernet). The SPRO IP Cameras utilizes PoE so that only one cable needs to be run, saving both time and effort.

When viewing remotely it is important to have good upload speed as you will be streaming footage from the NVR/DVR. For this reason we would say that 2mb should be the minimum upload speed required in order to view remotely.

With the EasyViewer App you can connect to any of our recorders as long as there’s a network connection. EasyViewer is available on both Apple and Android devices. If you want to connect from a PC or Mac then there is software available called SPRO CSS.

Yes, as long as there is network connectivity then you can use the EasyViewer app on your mobile device to view live or recorded footage.

Yes, there is a hard limit which is in its hundreds but we wouldn’t recommend more than 5 users login on a normal network due to network congestion. This is due to the bandwidth taken by each user streaming all the video footage for each camera.

Provided that the DVR system has a microphone attached then this is possible. The NVR can only play live audio remotely as it does not record.

Yes, you can digital zoom on any camera. If you require optical zoom then this is only available on an auto-focus or PTZ camera.

Once power is back up the DVR or NVR will power back up. If powercuts are frequent in your area we recommend using an uninterruptable power supply (UPS).

With the majority of our cameras there will be some visible red LED’s visible at night. This red light is the infrared light that allows the cameras to see in the dark.

This depends on the number of cameras recording at the same time and the level of quality/detail they record at. This will also depend on how big your hard drive is. If you require us to spec up a system to record for a certain amount of time please contact our support team. With our recorders you can also save recording space by only recording when motion is detected.

Your DVR/NVR will overwrite the old data when the hard drive is full. This means the recorder will continuously record the latest footage

Yes, through the USB port, which is on the back of the DVR/NVR. For more details, please see our Backup section in “User Guide Book” to have more information.

This is a type of Video Analytics. When the recorder detects that there has been movement in some camera footage then it will record. You are able to configure it to record several seconds before the movement was detected and you are able to configure the recorder to send an email notification when this happens too. There are also sensitivity settings that allow you to adjust how much movement is detected before an action is triggered. Due to the nature of motion detection we do not recommend this to be used for cameras that will face objects that may sway in the wind, such as trees.

Motion detection works through the DVR/NVR software by recording video when pixels in the picture change.

Of course, the only thing you need is basic DIY skills and tools, our products are designed to be easily installed. Please check out our “Installation Guide” for more information. If you have any problems please do not hesitate to give us a call, we are happy to help.

✦ IP CCTV system : 100m ✦ HD CCTV system: 200m ✦ This is dependent on good quality cables, older cables may reduce the range of the signal.

✦ If you have any further questions, please feel free to contact us at: ✦ Tel: 0745683323 ✦ Tech Support: ✦ Sales Support: